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Patio North

Privacy Policy

This policy explains what information Patio North ("we," "us") collects through pationorth.com, how we use it, and the choices you have.

Information you provide

When you use our project planner or contact form, you may provide:

  • Contact details such as your name, email address, and phone number
  • Project details such as project types, approximate size, timing, budget range, and any notes you include
  • Property location such as city and ZIP code, and optionally a street address

We ask only for what we need to respond to your inquiry. A street address is never required for an initial inquiry, and you don't need to create an account.

How we use your information

We use the information you submit to:

  • Respond to your inquiry and discuss your project
  • Prepare site visits, proposals, and related communication
  • Keep basic records of inquiries we receive

We do not sell your personal information, and we do not share it with third parties for their own marketing.

How submissions are handled

Form submissions are validated on our server and delivered to our team through service providers we use to operate the business, such as email delivery or customer-relationship tools. Those providers process the information on our behalf. We do not write the contents of your submission to our website's application logs.

To protect against spam and abuse, our server may process technical information such as your IP address to apply rate limits. This information is used only for that purpose.

Analytics and cookies

If analytics are enabled on this site, we use Google Analytics 4 to understand how visitors use the site, for example which pages are visited and whether the project planner is completed. Analytics load only after you choose "Accept" in the cookie banner. If your browser sends a Global Privacy Control signal, we treat that as a decision to decline.

We configure analytics so that form answers, names, email addresses, phone numbers, and addresses are never sent to analytics. We disable Google signals and advertising personalization.

You can change your choice at any time using the "Cookie settings" link in the site footer.

The site may also store small items in your browser that aren't sent to us, such as your cookie choice and, while you're filling out the project planner, your non-identifying project answers so you don't lose progress. Contact details are not stored this way.

Retention

We keep inquiry information for as long as needed to respond, manage a resulting project, and meet business record-keeping needs. You can ask us to delete your information at any time.

Your choices

You can ask us to access, correct, or delete information you've submitted. To make a request, use our contact page.

Children

This site is intended for adults planning home improvement projects and is not directed to children.

Changes

We may update this policy as our business and website change. The date below shows when it was last updated.

Last updated: November 12, 2026